Your visit
Here you will find the most important information about your concert visit to the Basel Chamber Orchestra.
Your tickets
Tickets for the concerts of the Basel Chamber Orchestra can be purchased in the online shop, by telephone via the orchestra office or at the advance booking office Bider & Tanner.
You can find detailed information on ticket purchasing on our ticket page.
Our ticketing staff will be happy to advise you on the conditions of the individual seats and select a suitable seat together with you.
Contact us at +41 61 306 30 44 (Mon, Wed and Thu, 10.30 am –12.30 pm) or by E-Mail.
Venues
Stadtcasino Basel
Konzertgasse 1, 4051 Basel
Your way to the Stadtcasino Basel
From the train station you can reach the Stadtcasino Basel on foot in ten minutes. The nearest public transport stop is "Barfüsserplatz" and can be reached by tram lines 3, 6, 8, 11, 14, 15, 16 or 17.
For visitors arriving by car, we recommend the Parking Kunstmuseum Basel.
The doors of the Stadtcasino Basel open one hour before the start of each event; the hall opens 30 minutes before.
Musik- und Kulturzentrum Don Bosco
Waldenburgerstrasse 34, 4052 Basel
Your way to the Musik- und Kulturzentrum Don Bosco
From the station you can reach the Music and Cultural Centre easily by public transport. First take tram lines 8, 10, 11 to Aeschenplatz, then change to line 3 to the "Waldenburgerstrasse" station.
You will find the former church on the opposite side of the street, the main entrance is also accessible via a ramp.
The Don Bosco is located in a residential area. There are few parking spaces. We advise you to travel by public transport.
Martinskirche Basel
Martinskirchplatz 4, 4051 Basel
Your way to Martinskirche
You can reach St Martin's Church from the Schifflände via Rheinsprung and Archivgässlein. From the market square via Martinsgässlein.
General information
- For subscription concerts, the box office opens one hour before the start of the concert.
- For the Nachtklänge and Kostproben, the box office opens 30 minutes before the start.
- You can pay cash, by credit card or TWINT at the box office.
- Your concert ticket as well as your subscription is transferable. If you are unable to attend the concert, simply pass on your ticket.
- Unless otherwise stated, the concert introduction "Hingehört" takes place 45 minutes before the concert begins and lasts approx. 20 minutes. Details can be found on the respective concert pages in the concert calendar.
- Late admission after the concert has started is only possible at pre-defined times. They depend on the concert programme and vary.
- If you leave the auditorium, you may not return until the interval. There is no second entry after the interval. Again, if you leave the auditorium, you will not be allowed back in.
- Evening programmes for subscription concerts are available digitally on the website approximately two weeks before the concert and are sent to our subscribers by post approximately one week before the concert. On the evening of the concert, our visitors receive the programme free of charge.
Programme and line-up changes after going to press are not excluded.
Accessible visit
The Basel Chamber Orchestra would like to make its concerts accessible to all people - as barrier-free as possible.
Attending a concert in a wheelchair or with an assistant for people with visual impairments should be a matter of course. People with dementia have just as much a place in the concert hall as visitors with a cognitive or mental impairment.
Accessibility
Wheelchair spaces are available and guide dogs for the blind are permitted. Assistants of people with disabilities receive free admission to the orchestra's concerts and events.
The large hall in the Stadtcasino Basel is accessible barrier-free via the entrance ramp in the direction of Barfüsserplatz. Up to 10 wheelchair places are available in the hall.
The Paul Sacher Hall in the Don Bosco Basel is also barrier-free and can be reached via the ramp in front of the entrance area.
St Martin's Church is accessible and the concert hall is accessed via the ramp at the side of the church.
Box office
In the Stadtcasino, the way to the box office leads through the entrance on Barfüsserplatz (the door opens outwards) through the vestibule, then you cross the foyer for about 30m and enter a vestibule again through another intermediate door. The box office is on the left-hand side.
If you enter the Stadtcasino from Konzertgasse at the back of the Barfüsserkirche, the box office is located in the entrance on the right-hand side.
In Don Bosco, the box office is behind the entrance door. The doors open outwards.
Inductive hearing system
The Stadtcasino has an inductive hearing system for people with hearing aids. This is active in the stalls of the main hall during the short introduction "Hingehört". Your own hearing aid must be equipped with an appropriate receiver. As the concerts of the Basel Chamber Orchestra are not acoustically amplified, the induction loop is not active during the concerts.
There is also an inductive hearing system for people with hearing aids at the Don Bosco. This is available in the stalls of the Paul Sacher Hall. Your own hearing aid must be equipped with an appropriate receiver. Since the concerts of the Basel Chamber Orchestra are not acoustically amplified, the induction loop is not active during the concerts.
St Martin's Church has an inductive hearing system for people with hearing aids. Your own hearing aid must be equipped with an appropriate receiver. As the concerts of the Basel Chamber Orchestra are not acoustically amplified, the induction loop is not active during the concerts.
Accessible toilets
In the Stadtcasino Basel, wheelchair-accessible toilets for the music hall are located by the cloakrooms on the first basement floor and can be reached by lift from the foyer.
At Don Bosco Basel, wheelchair-accessible toilets are located on the 1st basement floor and can be reached by lift from the foyer.
The wheelchair-accessible toilet in St Martin's Church is located to the left of the entrance, at the back of the side aisle.
Parking spaces
For the visit to the Stadtcasino Basel, 8 disabled parking spaces are available in the Parking Kunstmuseum on the 1st basement level.
A disabled parking space is available for visitors to St Martin's Church. You will need a permit to drive through. Information on this can be obtained from the Basel-Stadt Cantonal Police, Motor Vehicle Control, Clarastrasse 38, P.O. Box, 4005 Basel.
We recommend travelling by public transport or taxi.
Support
If you need assistance at the concert, you can find a companion at Kultur Plus 1. Book a Plus 1 ticket with us and we will arrange a cultural companion.
Suggestions
As a label partner, we are supported by the specialist agency "Kultur inklusiv" to enable active participation of all people in public life.
We are constantly trying to improve the information and accessibility and welcome suggestions.
Contact Wenke Kreibich (wenke.kreibich@kammerorchesterbasel.ch or +41 61 306 40 41)
Contact
Ticketing and visitor service:
Chantal Gardelli
Mon, Wed and Thu, 10.30 am – 12.30 pm
tickets@kammerorchesterbasel.ch
061 306 30 44